Customer Service


Church & Dwight Co., Inc. is committed to delivering the best products and friendliest Consumer Relations. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us using the information provided below.


The TROJAN™ brand stands for quality, innovation and satisfaction. If you are not completely satisfied with your TROJAN™ VIBRATIONS product within the first 30 days of ownership, please contact our Consumer Relations Department for an exchange or full refund. If you purchased your product from a merchant other than, you must provide your receipt of purchase. Shipping charges will only be refunded in cases where our error caused the return or the item is defective.

Consumer Relations Mailing Address

Church & Dwight Co., Inc.
Attn: Consumer Relations
469 North Harrison St.
Princeton, NJ 08540



Business hours: Monday through Friday, 9am to 5pm, Eastern Time. Please allow 24 hours from the time you placed your order to ensure Consumer Relations has an accurate record of your order.